What Does Your Broker Do?
The role of your health insurance Broker is many fold. Among other things, they
~ Help you find the right plan or plans to best meet your budget. This is critical to your bottom line.
~ Advise about new and pending legislation and provide information about new plan designs and premium changes.
~ Meet with employers and employees to explain benefits, plan designs, and optional coverage.
~ Assist employers by providing a one-stop shop to access information on multiple insurance companies and multiple products.
~ Offer complex services such as understanding and advising on the new COBRA subsidy from the federal government; to keep you current to help you avoid compliance violations.
~ Offer other services such as adding, removing, or changing the status of your employees online quickly and efficiently.
~ Help with renewals, sending reminders, and showing you new options and strategies.
~ Advocate on your behalf with the insurance company - being on your side.
~ Solve complex billing issues, resolve claims disputes.
Your Broker is NOT the insurance company. They cannot bend the rules or extend the deadlines. The insurance companies have very specific underwriting guidelines, participation rules, requirements for paperwork and tax documentation, and iron clad deadlines for enrolling in a plan. Your Broker is here to assist, implement, and to explain it all to you.
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